:root{--navy:#0c2336;--navy2:#163449;--gold:#d6b06b;--paper:#f6f4ee;--ink:#183044;--muted:#5c6b72;--line:#e1e4e0;--green:#286752;--white:#fff;--radius:16px}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:15px/1.55 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}button,input,select,textarea{font:inherit}button,a,input,select,textarea{touch-action:manipulation}a{color:inherit;text-underline-offset:4px}button,.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--navy);border:1px solid var(--navy);color:#fff;border-radius:8px;padding:11px 17px;font-weight:600;cursor:pointer;text-decoration:none;min-height:44px}button:hover,.button:hover{background:#28475c}button:disabled{opacity:.5;cursor:not-allowed}.secondary{background:white;color:var(--navy);border-color:#cbd2d3}.secondary:hover{background:#eeeae1}.gold{background:var(--gold);color:var(--navy);border-color:var(--gold)}.ghost{background:transparent;color:var(--ink);border-color:transparent}.small{font-size:13px;padding:7px 11px;min-height:38px}.danger{color:#a24032}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible{outline:3px solid #b78c43;outline-offset:3px}h1,h2,h3,p{margin-top:0}h1,h2,.serif{font-family:Georgia,"Times New Roman",serif;font-weight:400;letter-spacing:-.035em}h1{font-size:clamp(32px,3.5vw,48px);line-height:1.12;margin-bottom:14px}h2{font-size:28px;line-height:1.2;margin-bottom:12px}h3{font-size:16px;margin-bottom:8px}p{margin-bottom:16px}.muted{color:var(--muted)}.eyebrow{font-size:11px;text-transform:uppercase;letter-spacing:2px;font-weight:700;color:#86622c;margin-bottom:12px}.tag{display:inline-flex;align-items:center;gap:6px;border-radius:30px;background:#eaf1eb;color:#305848;padding:5px 10px;font-size:11px;font-weight:700;letter-spacing:.25px}.tag.amber{background:#f6ead2;color:#76551d}.tag.neutral{background:#eef0f0;color:#536570}.tag.navy{background:#e3ebf1;color:#244d68}.dot{height:6px;width:6px;border-radius:50%;background:currentColor}.brand{width:130px;height:auto;display:block}.demo-bar{font-size:11px;letter-spacing:.5px;padding:7px 20px;background:#eae5d9;color:#5d594e;text-align:center}.visitor-header{background:var(--navy);padding:20px max(24px,calc((100vw - 1140px)/2));display:flex;align-items:center;justify-content:space-between;color:#efe9dc;gap:20px}.visitor-header span{border-left:1px solid #50606a;padding-left:24px;font-family:Georgia,serif;font-size:20px}.visitor-main{max-width:1140px;margin:48px auto;padding:0 28px}.visitor-layout{display:grid;grid-template-columns:1fr 440px;gap:50px;align-items:start}.property-art{width:100%;border-radius:var(--radius);aspect-ratio:1.55;object-fit:cover}.caption{font-size:11px;color:var(--muted);margin-top:5px}.facts{display:flex;gap:16px;flex-wrap:wrap;border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:15px 0;margin:20px 0;font-size:13px}.card{background:white;border:1px solid var(--line);border-radius:var(--radius);padding:26px;box-shadow:0 4px 16px #10283b03}.card+.card{margin-top:20px}.card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px}.card-head h2,.card-head h3{margin:0}.card-head p{margin:4px 0 0}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.full{grid-column:1/-1}label{display:block;font-size:13px;font-weight:600;margin-bottom:14px}input:not([type=checkbox]),select,textarea{display:block;width:100%;border:1px solid #ccd3d2;border-radius:7px;background:#fff;color:var(--ink);padding:11px 12px;margin-top:6px;min-height:46px}textarea{min-height:90px;resize:vertical}.check{display:flex;align-items:flex-start;gap:10px;font-size:12px;font-weight:400;color:#4f6068;line-height:1.5}.check input{width:18px;height:18px;flex:0 0 18px;margin:1px 0;accent-color:var(--navy)}fieldset{padding:0;border:0;margin:0 0 12px}legend{font-weight:650;font-size:13px;margin-bottom:10px}.divider{border:0;border-top:1px solid var(--line);margin:22px 0}.wide{width:100%}.note{font-size:12px;background:#f4f3ed;border:1px solid #e9e5da;padding:13px 15px;border-radius:8px;color:#586366}.note.gold-note{background:#fcf6e9;border-color:#ebdbb9;color:#705821}.error{color:#9a342a;background:#fff1ef;padding:12px;border-radius:8px;font-size:13px;margin:12px 0}.error:empty{display:none}.actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.footer{display:flex;justify-content:space-between;gap:16px;border-top:1px solid var(--line);margin-top:42px;padding:24px 0;color:var(--muted);font-size:12px}.shell{display:grid;grid-template-columns:236px minmax(0,1fr);min-height:100vh}.sidebar{background:var(--navy);color:#d1d9dd;position:sticky;top:0;height:100vh;padding:34px 24px;display:flex;flex-direction:column}.sidebar .brand{margin-bottom:30px}.product-label{font-family:Georgia,serif;color:white;font-size:25px;margin-bottom:6px}.sidebar .eyebrow{color:#c5ae80;font-size:9px;letter-spacing:1.7px}.side-nav{display:grid;gap:9px;margin:28px -10px}.side-nav a{padding:13px 15px;text-decoration:none;font-size:13px;border-radius:7px}.side-nav a.active{background:#284052;color:#f1d5a5;border-left:2px solid var(--gold)}.side-footer{margin-top:auto;font-size:11px;color:#aebdc5}.side-footer a{display:block;margin-top:14px}.topbar{background:#fff;border-bottom:1px solid var(--line);padding:17px 34px;display:flex;align-items:center;justify-content:space-between;gap:15px;font-size:12px}.topbar .actions{gap:15px}.avatar{height:32px;width:32px;background:#eae5d7;border-radius:50%;display:grid;place-items:center;color:#75633e;font-size:11px}.workspace{padding:32px 38px;max-width:1570px;margin:auto}.page-head{display:flex;align-items:center;justify-content:space-between;gap:22px;margin-bottom:28px}.page-head h1{font-size:36px;margin:0 0 9px}.page-head p{margin:0;font-size:13px}.event-hero{display:grid;grid-template-columns:minmax(0,1fr) 280px;background:var(--navy);color:#fff;overflow:hidden;border-radius:14px;margin-bottom:24px}.event-copy{padding:27px 30px;display:flex;flex-direction:column;justify-content:center}.event-copy h2{font-size:32px;margin:10px 0}.event-copy p{color:#becbd3;font-size:12px;margin:4px 0}.event-copy .eyebrow{color:var(--gold);margin-bottom:0}.event-hero img{width:100%;height:100%;min-height:190px;object-fit:cover}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:26px}.metric{background:#fff;border:1px solid var(--line);border-radius:12px;padding:19px 22px}.metric .number{font-family:Georgia,serif;font-size:33px;line-height:1.1;margin:6px 0}.metric span{font-size:12px;color:var(--muted)}.tabs{display:flex;gap:25px;border-bottom:1px solid #d7deda;margin-bottom:24px;overflow-x:auto}.tabs button{border:0;border-radius:0;white-space:nowrap;background:none;color:var(--muted);padding:12px 0 14px;font-size:13px}.tabs button.active{color:var(--navy);border-bottom:2px solid #b98e49}.console-grid{display:grid;grid-template-columns:minmax(0,1fr) 285px;gap:22px;align-items:start}.queue-card{padding:0;overflow:hidden}.queue-card .card-head{padding:24px;margin:0}.queue-row{display:flex;align-items:center;gap:15px;padding:19px 24px;border-top:1px solid var(--line);background:white}.queue-row.called{background:#fcf7eb}.queue-number{width:37px;height:37px;display:grid;place-items:center;background:#f0f2ef;border:1px solid #e3e6e1;border-radius:50%;font-family:Georgia,serif;flex-shrink:0}.queue-row.called .queue-number{background:#f1dfb9;color:#644e28}.queue-person{flex:1;min-width:100px}.queue-person strong{display:block;font-size:14px}.queue-person span{font-size:12px;color:var(--muted)}.queue-row .actions{justify-content:flex-end}.section-label{font-size:11px;font-weight:700;letter-spacing:1px;text-transform:uppercase;padding:17px 24px;background:#f8f9f6;border-top:1px solid var(--line);color:#667473}.qr{width:155px;height:155px;display:block;margin:15px auto;background:#fff}.qr.large{width:220px;height:220px}.center{text-align:center}.list-clean{padding:0;margin:12px 0;list-style:none}.list-clean li{padding:12px 0;border-bottom:1px solid var(--line);font-size:13px}.list-clean small{display:block;color:var(--muted);margin-top:4px}.empty{padding:35px 24px;text-align:center;color:var(--muted);font-size:13px}.feedback-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.feedback-grid .card{margin:0}.feedback-quote{font-family:Georgia,serif;font-size:19px;line-height:1.5;margin:20px 0}.contact-line{font-size:12px;overflow-wrap:anywhere}.table-wrap{overflow:auto}table{border-collapse:collapse;width:100%;font-size:12px}td,th{padding:13px 15px;text-align:left;border-bottom:1px solid var(--line)}th{font-weight:600;color:var(--muted);background:#f7f8f5}.integration-grid{display:grid;grid-template-columns:1.25fr 1fr;gap:22px}.integration-grid>.card{margin:0}.status-box{background:var(--navy);color:white;padding:30px;border-radius:14px;text-align:center;margin:18px 0}.status-box .number{font-family:Georgia,serif;font-size:65px;line-height:1.1;color:#ead3a6}.status-box p{color:#c3d1d9;font-size:13px;margin:12px 0 0}.status-box h2{margin:8px 0 0;color:#fff}.narrow{max-width:580px;margin:40px auto;padding:0 22px}.login-card{max-width:440px;margin:60px auto}.login-wrap{padding:0 24px}.notification{padding:12px 0;border-bottom:1px solid var(--line);font-size:13px}.notification time{display:block;font-size:11px;color:var(--muted);margin-top:4px}.receipt-link{display:block;overflow-wrap:anywhere;font-size:12px;margin:15px 0;padding:12px;background:#f2f3ed}.loading{padding:60px;text-align:center}.skip{position:fixed;top:-100px;left:10px;padding:10px;background:#fff;z-index:100}.skip:focus{top:10px}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);background:var(--navy);color:white;border-radius:9px;box-shadow:0 6px 25px #0003;max-width:90vw;padding:14px 22px;font-size:13px;z-index:30}#toast:empty{display:none}summary{cursor:pointer;font-size:13px;font-weight:600;padding:10px 0}details p{font-size:13px;color:var(--muted)}.setup-card{max-width:800px}.connection{font-size:11px;color:var(--muted)}.hidden{display:none!important}
@media(min-width:1600px){.visitor-main{margin-top:64px}.workspace{padding-top:44px}}
@media(max-width:1150px){.shell{grid-template-columns:190px minmax(0,1fr)}.sidebar{padding:28px 18px}.workspace{padding:25px}.console-grid{grid-template-columns:minmax(0,1fr) 240px}.queue-row{flex-wrap:wrap}.queue-row .actions{width:100%;padding-left:52px;justify-content:flex-start}.event-hero{grid-template-columns:1fr 220px}.visitor-layout{gap:30px;grid-template-columns:1fr 400px}}
@media(max-width:900px){.shell{display:block}.sidebar{height:auto;position:static;padding:18px 24px;display:flex;flex-direction:row;align-items:center;gap:20px}.sidebar .brand{margin:0}.sidebar .product-label{font-size:20px;margin:0}.sidebar .eyebrow,.side-footer,.side-nav{display:none}.console-grid,.integration-grid{grid-template-columns:1fr}.console-grid>aside{display:grid;grid-template-columns:1fr 1fr;gap:20px}.console-grid>aside .card{margin:0}.visitor-layout{grid-template-columns:1fr;max-width:640px;margin:auto}.visitor-main{margin:30px auto}.event-hero{grid-template-columns:1fr 230px}.visitor-header{padding:20px 24px}.metrics{gap:10px}.metric{padding:15px}.page-head{align-items:flex-start}.topbar{padding:14px 25px}}
@media(max-width:580px){.brand{width:96px}.visitor-header span{font-size:17px;padding-left:16px}.visitor-main{padding:0 20px}.visitor-layout{gap:24px}.visitor-main h1{font-size:37px}.card{padding:22px}.workspace{padding:25px 16px}.page-head{display:block}.page-head .actions{margin-top:17px}.page-head h1{font-size:32px}.event-hero{grid-template-columns:1fr}.event-hero img{height:130px;min-height:0;object-position:50% 45%}.event-copy{padding:23px}.event-copy h2{font-size:29px}.metrics{grid-template-columns:repeat(2,1fr);gap:10px}.metric .number{font-size:30px}.tabs{gap:22px}.console-grid>aside,.feedback-grid,.form-grid{grid-template-columns:1fr}.topbar{padding:12px 16px;align-items:flex-start}.topbar .actions{gap:8px}.topbar .avatar,.topbar .staff-name{display:none}.queue-row{padding:17px}.queue-card .card-head{padding:20px;flex-wrap:wrap}.queue-row .actions{padding-left:0}.sidebar{padding:18px}.footer{flex-direction:column}.demo-bar{font-size:10px}.card-head{flex-wrap:wrap}.narrow{margin-top:28px}.form-grid{gap:0}.full{grid-column:auto}.event-picker{max-width:175px}.visitor-header .brand{width:96px}}
.mobile-start{display:none}#registration-card{scroll-margin-top:20px}@media(max-width:900px){.mobile-start{display:inline-flex;margin:0 0 23px}}
/* Shared arrival: one reusable destination, independent event queues. */
.welcome-main{max-width:1060px;padding:0 28px;margin:48px auto}.welcome-intro{text-align:center;max-width:680px;margin:0 auto 34px}.welcome-intro h1{font-size:clamp(36px,5vw,58px)}.welcome-date{font-size:13px;font-weight:650;margin-top:25px}.welcome-date span{font-weight:400;color:var(--muted)}.property-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:26px}.property-choice.card{padding:0;overflow:hidden;margin:0}.property-choice .property-art{border-radius:0;aspect-ratio:1.9}.property-choice>.caption{padding:0 23px;margin:5px 0}.property-choice-copy{padding:22px 25px 26px}.property-choice-copy h2{font-size:31px}.property-choice-copy>p{font-size:13px}.welcome-help{text-align:center;margin:30px 0 15px;color:var(--muted);font-size:14px}.welcome-empty{max-width:660px;margin:auto;text-align:center;padding:40px}.property-placeholder{background:#e8ece6;min-height:180px;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#5d6b64}.property-placeholder span{font-family:Georgia,serif;font-size:27px}.property-placeholder p{font-size:12px}.arrival-card h1{font-size:37px}.arrival-card .property-art{margin:8px 0 0}.arrival-card>.muted{margin:14px 0}.change-property{display:block;text-align:center;margin:16px 0;font-size:13px}.confirmed-property{background:#edf2ed;border:1px solid #d5e1d5;border-radius:8px;padding:14px;margin-bottom:20px;font-size:13px}.confirmed-property span{display:block;font-size:12px;margin:4px 0 7px}.sign-main{max-width:850px;margin:30px auto;padding:0 25px}.sign-tools{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:22px}.sign-tools.note{display:block}.welcome-sign{border:1px solid var(--line);padding:38px;background:#fff;text-align:center}.sign-brand{background:var(--navy);margin:-38px -38px 36px;padding:22px 38px;display:flex;align-items:center;justify-content:space-between;color:#ead3a6}.sign-brand span{font:25px Georgia,serif}.welcome-sign h1{font-size:58px}.welcome-sign>p{font-size:19px}.sign-qr{width:250px;height:250px;display:block;margin:24px auto}.welcome-sign .sign-url{font-size:14px;overflow-wrap:anywhere}.sign-steps{display:flex;justify-content:center;gap:22px;border-top:1px solid var(--line);padding-top:25px;margin-top:30px;font-size:12px}.welcome-sign .sign-bottom{font:20px Georgia,serif;margin:28px 0 20px}.welcome-sign .sign-demo{font-size:10px;letter-spacing:1px;color:#7a5e29;margin-bottom:0}
@media(max-width:620px){.welcome-main{padding:0 20px;margin:30px auto}.property-grid{grid-template-columns:1fr}.welcome-intro{text-align:left}.welcome-date{font-size:12px}.property-choice-copy h2{font-size:29px}.welcome-empty{padding:26px}.arrival-card h1{font-size:31px}.sign-main{padding:0 16px}.sign-tools{flex-wrap:wrap}.welcome-sign{padding:24px}.sign-brand{margin:-24px -24px 26px;padding:20px 24px}.welcome-sign h1{font-size:42px}.sign-qr{width:210px;height:210px}.sign-steps{flex-direction:column;gap:8px}}
@media print{@page{size:letter portrait;margin:12mm}body:has(.welcome-sign){background:white}.sign-main{max-width:none;margin:0;padding:0}.sign-tools,.sign-main>.caption,.skip,#toast{display:none!important}.welcome-sign{border:0;padding:20px;break-inside:avoid;print-color-adjust:exact;-webkit-print-color-adjust:exact}.sign-brand{margin:-20px -20px 28px;padding:20px 30px}.welcome-sign h1{font-size:48px}.sign-qr{width:225px;height:225px}.sign-steps{margin-top:22px;padding-top:20px}.welcome-sign .sign-bottom{margin:20px 0 16px}}
@media print{.sign-brand .brand{width:96px}.sign-qr{width:210px;height:210px}.welcome-sign>p{font-size:17px}.welcome-sign .sign-demo{font-size:9px}}
.agent-questions{border-bottom:1px solid var(--line);margin-bottom:22px;padding-bottom:8px}.agent-questions legend{font-family:Georgia,serif;font-size:21px;font-weight:400;margin-bottom:16px}.relationship-summary{display:flex;flex-direction:column;align-items:flex-start;gap:4px;margin-top:9px;max-width:240px;overflow-wrap:anywhere}.relationship-summary strong{font-size:12px}.relationship-summary span,.relationship-summary small{font-size:11px}.relationship-summary small{color:#795627}.relationship-summary .tag{font-size:10px;white-space:normal}.agent-attending{color:var(--green);font-weight:600}

#relationship-note p:last-child{margin-bottom:0}

/* Optional explanations: touch and keyboard, with no hover dependency. */
.help-heading{display:flex;align-items:center;gap:.25rem;flex-wrap:wrap}.help-heading h2,.help-heading h3{margin:0}.info-help{position:relative;display:inline-block;border:0;padding:0;margin:0}.info-help summary{display:flex;align-items:center;justify-content:center;min-width:44px;min-height:44px;cursor:pointer;list-style:none;border-radius:50%;color:var(--navy,#1a2940)}.info-help summary::-webkit-details-marker{display:none}.info-help summary:focus-visible{outline:2px solid currentColor;outline-offset:2px}.info-bubble{position:absolute;z-index:20;top:100%;right:0;background:white;color:#20304a;border:1px solid #d8dde4;border-radius:12px;box-shadow:0 8px 28px #14223a20;padding:20px;width:min(290px,calc(100vw - 64px));font-size:14px;line-height:1.6}.info-bubble p{margin:.5rem 0 0}.connection-details{margin-top:20px}.connection-details summary{cursor:pointer;min-height:44px;display:flex;align-items:center;font-weight:600}.setup-card h3{margin-top:28px}.setup-card .help-heading h3{margin-top:0}.setup-card .help-heading{margin-top:24px}@media(max-width:600px){.help-heading{position:relative}.info-help{position:static}.info-bubble{left:0;right:auto;top:100%;max-width:100%}}